FAQ & Technical Support
Common questions about viewing, importing, exporting, and subscriptions.
Getting Started
What file formats are supported?
CAD FastView King supports viewing common CAD files including DWG, DXF, DWT, and PDF.
How do I import files from other apps?
Use iOS “Open in…” from the source app and select CAD FastView King. See the step-by-step guide on the Import Tutorial page.
Viewing & Display
Why does a drawing look different after opening?
Different drawings can include custom fonts, external references, or complex layers. Try switching viewing modes/backgrounds and check layer visibility.
Can I manage layers?
The app provides layer layout controls to help you focus on the details you need.
Export & Print
Can I convert CAD drawings to PDF?
Yes. You can export/convert drawings to PDF for easier communication and sharing.
How does Wi‑Fi printing work?
Use iOS printing to print drawings over Wi‑Fi to a compatible printer on the same network.
Sync
How do I sync drawings with iCloud?
Enable iCloud in iOS settings and use the in-app iCloud sync feature to keep drawings accessible across Apple devices.
Subscriptions
What does Premium include?
Premium benefits may include unlimited imports, unlimited high-definition viewing, unlimited CAD-to-PDF conversion, and removing pop-up ads.
How do I cancel auto-renew?
You can manage and cancel subscriptions in your Apple ID settings. Turn off auto-renew at least 24 hours before the end of the current period.
Troubleshooting
The app cannot open a file. What should I do?
Check that the file is supported and not corrupted. Try re-downloading the file, or exporting it again from the source app. If the issue persists, share the file details with support.
For additional help, open the App Store listing and use the support contact channel provided there:
App Store Page